The Virtual Objects of Ethnography
This reading gives an introduction to virtual ethnography. As a definition of Ethnography, the text cites Hammersley and Atkinson:
“…it involves the ethnographer participating, overtly or covertly in people’s daily lives for an exended period of time [...]collecting whatever data are available to throw light on the issues that are the focus of the research”
This view, however relies on a realist interpretation of reality. Constructivism is challenging this view by denying that there is an objective reality.
This text looks at alternative approaches for the ethnographic study of the internet. It focuses on three areas:
1. Ethnography and the face-to-face
Previously, travel was important as a means of engaging with a different culture. Through participation and experience the ethnographer opened herself up to learning. For an ethnography of the internet this displacement will be experiential rather than physical. Authenticity of participants cannot be proved, but should only be a problem if it arises as a problem through interaction with other participants.
2. Text, technology and reflexivity
Communication on the internet can be seen as interaction or as text (”as a temporally shifted and packaged form of interaction”, p.50). Texts can also be used as ethnographic material “in the ways in which they present and shape reality and are embedded in practice”. The text becomes “meaningful once we have cultural context(s) in which to situate it”. (p.52) It might be of interest to follow the construction of a website or to see how contributions in a newsgroup are justified and rendered authoritative. An ethnographic researcher of the internet herself becomes a user of the internet and the account will always have elements of reflexivity. This construction of knowledge however can be challenged as not being a truthful representation of reality. 3 strategies can deal with this paradox:
- Including the member understandings of culture alongside the ethnographer’s account
- Focussing on the ethnographer, reflecting on this particular perpective, history and standpoint
- Embracing the paradox and making clear how the accounts are a constructed act
3. The making of ethnographic objects
Previously, ethnography focussed on physical space. This has come into question by a new concept of mobility. Recently, researchers have been more aware of the partiality and selectivity of their descriptions.
For virtual ethnography a multi-dimensional approach might be intersting (including online and offline relationships).
A different approach might be using “connectivity” as an organising principle. This could be “a multi-sited ethnography, conceived of as an experiential, interactive and engaged exploration of connectivity” (p.61) The new question is “not what is the Internet, but when, where and how is the Internet” (p.62) – the researcher could follow hypertextual links, follow the borrowing of material and images from other sites and other media, follow the authorship and readership of sites, the portrayal of the Internet in other media… The researcher can concentrate on flow and connectivity.
The article ends with 10 principles of virtual ethnography.
My thoughts:
While the idea of following the flow of the internet is interesting, I wonder how doable this is. As the author points out there are no boundaries, the researcher would have to set this out herself. You might be able to unravel the flow of a text from backwards, but never forwards. For instance if someone emailed you an extract from an article you could follow this up, read the article, see whether this was original or taken from somewhere else, etc. This might give you some insight on how we deal with knowledge.
Hine, C (2000) The virtual objects of ethnography, chapter 3 of Virtual ethnography. London: Sage. pp41-66
